Support
Already a Customer?
Log in to the Customer Portal for faster support.
Register your scanner, access ticket history, submit new requests, download software, and view tutorials — all in one place.
Already a Customer?
Log in to the Customer Portal for faster support.
Register your scanner, access ticket history, submit new requests, download software, and view tutorials — all in one place.
Submit a Support Request
Use the form below to reach our support team with questions about your scanner, account, or services.
Prefer to Speak With Someone?
You can reach our support team by phone during the hours listed below.
Phone Support
Technical Support: (248) 247-7771
Main Line: (248) 247-3800
Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST
Time Zone:
Eastern Time (North America)
Please note that support hours may vary during holidays.